Checking your access…

Private access · Guests only, for now

If it takes knowing someone, we know them.

Whatever New York is doing — the sold-out show, the impossible table, the night that has to be perfect — there's someone who can get you in, get you there, or get it done. NeedaConnect puts that person on your side. Watch, then try it:

NeedaConnect● Online now

Your turn: tap the text box and ask for anything.

An illustration of the kinds of requests NeedaConnect is built for.

How it works

  1. Text what you needAnything that takes knowing someone, or someone being somewhere — however you'd say it to a friend.
  2. A real person works itNot a bot, not a booking app — someone who calls the people who can actually make it happen. You hear back within 25 minutes.
  3. You approve before anything is bookedIf something costs money, you see the price first. Nothing happens until you say yes.

It's not who you know. It's who knows you.

Our guests are known — that's how they get in. Staying with us? Enter the access code from your Airbnb check-in message.

Coming soon to all of Manhattan

Want in?

Right now NeedaConnect is private — the only way in is to be a guest at our New York home. It opens to everyone in Manhattan soon. Ask about staying with us, or get on the list.

I'm interested in…

Welcome — you're in

Need anything while you're here?

Anything that takes knowing someone or a pair of hands — the impossible table, the sold-out seats, the thing you can't find, the rescue you need in an hour. Text it, and a real person makes it happen.

Text us what you need

A real person replies — usually within 25 minutes.

Tap one to start a text

How it works

  1. Text what you needHowever you'd say it to a friend. The more detail, the faster we move.
  2. We find the person who canFrom our own network of people we trust in the city — the ones who can actually make the call.
  3. You approve before anything is bookedNo fee for guests. If something costs money — the car, the ticket, the bill — you see the price first and nothing happens until you say yes.

For anything about the apartment itself — Wi-Fi, check-in, the unit — message your host on Airbnb as usual. This line is for everything else.